Data Privacy Policy
We safeguard your personal data with transparency, security, and strict confidentiality.
Data Privacy Policy
Last updated: November 2025
At Shack Wellness, your privacy is our top priority. We are committed to protecting your personal information and ensuring transparency in how we collect, use, and secure your data. This Data Privacy Policy explains how we handle your information when you visit or make a purchase from https://shackwellness.com.
1. Information We Collect
We collect personal and non-personal data to provide you with a smooth and secure shopping experience, including:
Personal Information: Name, email address, phone number, billing/shipping address, and payment details.
Usage Information: Pages visited, products viewed, and interactions with our website.
Cookies & Analytics Data: For website performance, security, and user experience improvement.
2. How We Use Your Data
Your information helps us:
Process and deliver your orders
Communicate order updates and support requests
Send relevant offers, newsletters, or updates (only with your consent)
Enhance website functionality and personalize your experience
Ensure payment security and fraud prevention
Comply with legal obligations
3. Data Storage & Security
We use secure servers and encryption technologies to safeguard your data.
All payment information is processed securely via trusted payment gateways (e.g., Razorpay) — we do not store your credit/debit card details on our servers.
We regularly review our data protection practices to prevent unauthorized access, misuse, or disclosure.
4. Sharing of Information
Your data may be shared only with trusted third parties for operational purposes, such as:
Payment processing (Razorpay)
Shipping & delivery (Shiprocket, courier partners)
Website analytics (Google Analytics)
These third parties are obligated to protect your data in accordance with their own privacy policies.
5. Cookies & Tracking Technologies
We use cookies to improve your browsing experience. Cookies help us remember your preferences and analyze traffic.
You can choose to disable cookies through your browser settings, though some website features may not function properly.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once no longer needed, your data is securely deleted.
7. Your Rights
You have full control over your data. You can:
Request access, correction, or deletion of your personal information
Withdraw consent for marketing communications
Contact us to review or update your information
To exercise these rights, email us at shackwellness@gmail.com.
8. Policy Updates
We may update this Data Privacy Policy periodically to reflect changes in our practices or legal requirements. The latest version will always be available on this page with the updated date.
9. Contact Us
If you have any questions or concerns about our Data Privacy Policy or data protection practices, please contact us at:
📧 shackwellness@gmail.com
🌐 https://shackwellness.com